Je connais des magasins qui devraient prendre exemple sur ce genre de geste commercial :))

Dear client,

We are very sorry to report that the editor of the French Collector's Edition of Guild Wars Factions will not be able to deliver this product at the initial release date. We find ourselves confronted with this situation due to erroneous information from his party and several intermediates.

We have, however, come up with a solution. To ease this set-back we would like to show you our goodwill and present to you the following commercial gesture : while awaiting your collector's edition you will receive the standard edition of the Guild Wars Factions PC game (FR). This product is entirely free to you, delivery rates included. This allows you to start playing the game already.

Your personally reserved copy of the Collector's Edition will also be sent to you according to the initial conditions, once the stock arrives in our warehouse. The new availability date is set to the 22nd of may 2006 and we will use all means necessary to make sure your copy arrives as soon as possible.

Thank you for your understanding and your patience.

Et c'est quel magasin qui t'as envoyé cet email ?

http://www.mediadis.com/ ?

Ouaip, c'est mediadis.

Je suis vraiment content chez eux, déjà que j'y ai trouvé l'édition collector de Spellforce 2 à une 50aine d'euros, maintenant ils me proposent ceci!

Ce n'est pas amazon ou autres qui aurait fait un geste pareil.